RS789 Privacy Policy – How We Protect Your Data in Pakistan

This Privacy Policy applies to all products and services offered by rs789 through the website https://rs789.run and any associated mobile or web applications ("the Platform"). It governs how we collect, use, store, share, and protect your personal information when you register an account, make a deposit, place a bet, play a casino game, or otherwise interact with the rs789 platform.

By creating an rs789 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please do not use the rs789 platform and contact our support team to close any existing account.

This policy should be read alongside our Terms and Conditions, which form a complete legal framework governing your use of rs789. In all matters relating to data handling, this Privacy Policy takes precedence over any general statement in the Terms and Conditions.

RS789 collects personal data through three main channels: information you provide directly, information generated automatically by your use of the platform, and information received from third-party service providers such as payment processors and identity verification services.

Information you provide directly:

• Full name, date of birth, and gender — required at registration to verify age eligibility
• Email address and phone number — for account communications and security verification
• CNIC (Computerised National Identity Card) number or passport number — collected when identity verification (KYC) is required
• Residential address — collected as part of enhanced KYC for larger withdrawal requests
• Payment account details — mobile wallet numbers (Easypaisa, JazzCash), bank account numbers for IBFT, or card details for Visa/Mastercard payments. Card details are processed by our certified payment partners and are never stored on rs789 servers in full.
• Communications with our support team — chat logs, email threads, and any attachments you send to support@rs789.run

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, browser version, and screen resolution
• Session duration, pages visited, and features used within the rs789 platform
• Betting and gaming activity — games played, stakes placed, outcomes, and transaction history
• Login timestamps and session activity logs
• Cookie and tracking data as described in Section 6

Information received from third parties:

• Identity verification results from KYC service providers
• Transaction confirmations from payment processors including Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners
• Fraud risk scores from anti-fraud and anti-money-laundering screening services

RS789 processes your personal data for the following specific purposes, each of which has a lawful basis:

RS789 will never use your personal data for any purpose not listed in this policy without first obtaining your explicit consent or being required to do so by law.

RS789 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only where it is necessary to deliver the services you use, to comply with legal requirements, or to protect the safety and integrity of the platform.

The categories of third parties who may receive your data, and the reason for sharing, are as follows:

• Payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, bank partners, and Visa/Mastercard processing networks receive transaction-level data necessary to complete deposits and withdrawals. These parties are contractually bound to handle your data securely and only for the purpose of processing your transactions.
• Identity verification providers — When KYC is required, your name, date of birth, and document details are shared with certified third-party verification services to confirm your identity. These services do not retain your data beyond the verification process.
• Anti-fraud and AML screening services — Transaction data may be passed to fraud detection and anti-money-laundering screening providers to identify and prevent illegal activity. This is a legal obligation for all regulated gaming operators.
• Game providers — Your player ID (never your full personal details) is shared with game studios such as Pragmatic Play, PG Soft, and Spribe for the purpose of operating the games you play and calculating payouts.
• Regulatory and law enforcement authorities — RS789 will disclose personal data to the relevant authorities where required by applicable law, court order, or regulatory request. We will only disclose the minimum data required to satisfy the legal obligation.
• IT infrastructure and hosting providers — The servers and cloud infrastructure used to operate rs789 are provided by certified hosting partners under strict data processing agreements. These partners have no right to access or use your data for any purpose other than hosting and infrastructure maintenance.

RS789 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• SSL/TLS encryption is applied across every page and every transaction on the rs789 platform. All data transmitted between your device and our servers is encrypted and cannot be read in transit by any third party.
• Password hashing — Your rs789 account password is stored in a one-way hashed format. Even rs789 staff cannot read your password. If you forget your password, it cannot be retrieved — only reset.
• Two-factor authentication (2FA) is available to all rs789 players and strongly recommended. Enabling 2FA means that even if your password is compromised, your account cannot be accessed without the second factor.
• Access controls — Internal access to player personal data is restricted to rs789 staff who genuinely need it to perform their job function. All internal access is logged and audited.
• Regular security audits — RS789 conducts periodic security reviews to identify and address vulnerabilities before they can be exploited.
• Fraud monitoring — Our security team monitors account activity continuously for signs of unauthorised access or unusual transaction patterns and will contact you immediately if anything suspicious is detected.

RS789 uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it. A cookie is a small text file placed on your device by your browser when you visit rs789.

The types of cookies used on rs789 are as follows:

RS789 does not use third-party advertising cookies or tracking pixels that share your browsing data with external advertising networks. You can manage cookies through your browser settings, though disabling essential cookies will prevent you from logging in to your rs789 account.

RS789 retains your personal data only for as long as it is genuinely necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data — Retained for the full duration of your rs789 account and for a period of 5 years after account closure, to comply with anti-money-laundering and regulatory record-keeping obligations.
• Transaction records — All deposit and withdrawal records are retained for 7 years from the date of the transaction, as required by financial record-keeping standards.
• Identity verification documents — Retained for 5 years after account closure or as required by applicable KYC regulations, whichever is longer.
• Customer support communications — Chat logs and email correspondence are retained for 3 years from the date of the communication.
• Analytics data — Aggregated, anonymised analytics data may be retained indefinitely, as it does not contain any personally identifiable information.
• Marketing preferences — If you opt in to marketing communications and subsequently withdraw consent, we will remove your details from marketing lists within 30 days of receiving your withdrawal of consent.

When your personal data is no longer required, rs789 will delete or anonymise it in a secure manner that prevents recovery or reconstruction.

As an rs789 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@rs789.run. We will acknowledge your request within 5 business days and provide a full response within 30 days.

RS789 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the rs789 registration process and is reinforced by KYC checks for account activities above defined thresholds.

If you are a parent or guardian and believe that your child has created an rs789 account without your knowledge, please contact us immediately at support@rs789.run with the relevant account details. We will close the account, delete all associated personal data, and return any deposited funds to the original payment method within 5 business days.

RS789 operates with the support of hosting and technology infrastructure that may be located in countries outside Pakistan. When your personal data is transferred to servers or service providers in other countries, rs789 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.

Such safeguards may include:

• Standard contractual clauses agreed between rs789 and the recipient party
• Data processing agreements that impose strict limitations on how transferred data may be used
• Transfer only to countries with recognised adequate data protection standards

RS789 never transfers your personal data to a third country for the purpose of enabling commercial marketing by a third party. Cross-border transfers occur solely in connection with the operation of the platform's technical infrastructure and the delivery of services you actively use.

RS789 may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or improvements in our data protection practices. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification email to your registered rs789 email address
• Display an in-platform notification on your next login after the change takes effect

We encourage you to review this Privacy Policy periodically. If any change is unacceptable to you, please stop using the rs789 platform and contact support to close your account. Your continued use of rs789 after a policy update constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how rs789 has handled your personal information, please contact us through the following channels:

• Email: support@rs789.run — data-related requests are prioritised and responded to within 5 business days
• Live Chat: Available 24/7 on the rs789 platform — suitable for general privacy questions

When submitting a data request by email, please include your registered email address and a brief description of your request. We may ask for additional verification to confirm your identity before processing any request that involves accessing, amending, or deleting personal data.